FAQs
Your privacy is our top priority. We use industry-standard encryption to keep your health records 100% confidential. Access is strictly controlled, and we never share your data without your consent.
Doctor 24×7 is designed to handle non-emergent medical problems. You should NOT use it if you are experiencing a medical emergency.
Doctor 24×7 consults are unavailable outside of India. However, if you are travelling outside India, you can use our service from a mobile phone using a SIM card issued in India.
The cost of a Doctor consult varies, depending on your choice of consulting the 1st available Doctor OR requesting a call back from a specific Doctor.
Yes. Doctor 24×7 subscribers only talk to reputed Doctors/Experts associated with top hospitals/private practice who are Licensed practitioners. Each Doctor/Expert on our network is highly qualified.